Terms of service

Terms of Service

Welcome to The Scentium. By visiting our website or placing an order, you agree to the following terms and conditions.

All products listed on our website are subject to availability. We reserve the right to update product prices, offers, descriptions, or availability at any time without prior notice.

Customers are responsible for providing accurate name, phone number, and delivery address at checkout. Orders with incomplete or incorrect information may be delayed or cancelled.

For Cash on Delivery orders, The Scentium may contact customers through phone call or WhatsApp for order confirmation before dispatch. Unconfirmed orders may not be shipped.

Product images are for presentation purposes. Actual product packaging or appearance may vary slightly due to lighting, photography, or packaging updates.

The Scentium reserves the right to refuse or cancel any order in case of suspicious activity, incorrect pricing, stock unavailability, or delivery limitations.

By using our website, you agree not to misuse the website, copy its content without permission, or place fake/fraudulent orders.

For any questions, complaints, or support, customers can contact The Scentium through our official support channels.